Do you accept returns or exchanges?

We usually do not accept returns or refunds, but we always allow exchanges for items bought in store. For items bought online, we also do accept exchanges, however please take note that all shipping costs related to exchanging an item will be the responsibility of the customer.   The only time we accept returns is when you recieve the item damaged. 

However, If you do receive a damaged shipment, please note the damage on the bill of lading before the delivery man leaves. That's the only way we accept returned damaged items. We will work with the manufacturer and delivery company to repair or replace the damaged item as soon as possible.

Do you Gift Wrap?

Yes we do! Please make sure to check the "Add Gift Wrap" box when adding each item to your cart. Gift wrapping has a minimal charge of $5 US. Note that our gift wrapping varies according to the item. Some items will be wrapped in beautiful gift bags, while others in boxes and still others in organza bags. We make sure it will look fabulous for gift giving.

Do you sell Gift Certificates?

Yes, Belly Button couture offers online gift cards. These can be purchased online by going to the Gift Cards link under DECOR & GIFTS, or by clicking here. You can choose the amount you want for the card and Belly Button Couture will email online gift certificates to recipients with a code to be redeemed online.

Do you sell wholesale?

Yes we do! Please check the Wholesale & Franchise section for more information on how to apply to become a Belly Button couture wholesaler.

How can I contact Belly Button Couture?

To inquire about an existing order, feel free to e-mail us bellybuttoncouture@gmail.com

Please include your order number in your email so we can respond as quickly as possible.

How can I have my daughter as a model for Belly Button Couture?

Most of our photo shoots are done in Beirut – Lebanon. So if you are able to attend our photo shoots, please just send us your daughter's recent picture, name and age by email to bellybuttoncouture@gmail.com and we will keep her on file for any future shoots.

How do I make sure that I get the correct size?

Children Clothing Chart

This guide can help with choosing a proper size for your children!

If you are confused about a shoe size, this chart below can help!

Children Shoe Size Chart

Our maternity tops are one size fits most and these stretch with the belly so you are sure to comfortably wear it all throughout your pregnancy and beyond.

How do I straighten my tutu?

If your tutu got wrinkled, the best way to straighten it is to put some water in a spray bottle and spray the tulle with water while gliding your fingers down the tulle to straighten it. Make sure NOT to allow water to come to any flowers on the tutu. Hang tutu to dry straight. Never leave tutu folded in your drawer or closet. Always keep it hanging.

How do I wash and take care of my new tutu set and twirl set?

A lot of our items include tulle such as the tutus and chiffon such as the twirl sets and twirl onesies. Our items might also include rhinestones, flowers and other embellishments. The best way to take care of your new garment is either to spot clean it if its not too dirty , or to hand wash it in cold water and then let it air-dry. Never iron tulle or chiffon.

I am expecting a Baby soon and I would like to have my Baby Registry with Belly Button Couture. Is that possible?

We are more than happy to help with your baby list! Please go to our Gift Registry page and click the button to create your registry. You can then send your friends and family the link to your registry where they can see and purchase the items you have chosen for your new baby. For any questions, please don't hesitate to contact us.

I am interested in franchising a Belly Button Couture boutique in my country, how do I go about it?

We are currently open to franchising in most countries especially the Middle East and Gulf areas. Please check the Wholesale & Franchise section for more information on how to apply.

I would like to purchase a gift for my friend. Can you deliver it directly to her?

Of course we can. Just make sure to enter HER address in the "ship to" area while checking out instead of yours. The Bill To address remains yours. If you would like us to remove the invoice or avoid having the total cost on the package, please make sure to select the "THE IS A GIFT" option during checkout.

Should I expect any taxes on my orders?

10% VAT applies to all orders shipped within Lebanon. There is no tax charged for any other country.

What do you do about Errors and Inaccuracies?

Our goal is to offer complete and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience or frustration this may cause.

What is your Customer Privacy Policy?

Belly Button Couture is committed to maintaining our customers' privacy. We collect customer information for the purposes of customer service, shipping orders, and sending promotional information, such as sales and new arrivals if customers should choose to receive our emails. We do not sell customer information to any third party.

If you choose to receive Belly Button Couture emails, we will always provide you the option to sign-out and discontinue receiving information from us.

Belly Button Couture processes credit cards using SSL to ensure secure transactions and protect against credit card misuse.

What type of fabric do you use for the baby clothes?

We try to choose most our brands to have the highest quality material for babies in both safety and sensitivity! Most baby products are 100% cotton, and we offer a lot of Organic cotton too for mommies who prefer to dress their little ones in only 100% organic cotton products that are GOTS (Global Organic Textile Standard) certified!

Brands that use organic cotton choose to use only organic cotton and organic dying and printing methods so that there are none of the harmful chemicals involved. This means it is better for adults and our kids, for the many workers and their kids that come into contact with the cotton along the way and for the environment in general.

If you would like to read more about this please follow this link: www.global-standard.org

For Organic cotton brands we sell in our store for babies please press here: Organic Baby Wear

For organic cotton brands for boys and girls please go to these links: Organic Girl Wear and Organic Boy Wear

What types of payments are accepted at Belly Button Couture?

We accept the following cards as payments: Visa, MasterCard, Discover, and American Express. You can safely enter your credit card number via our secure server, which encrypts all submitted information.

If you prefer, you can order by phone at +961-3-948118 during normal business hours.

What’s the approximate delivery time?

Delivery times vary a lot depending on the item chosen. Most of our items are made to order. A lot are handmade, hand painted or hand embellished, and thus need more time to ship. Made to order items will ship within 2-5 weeks depending on item and quantity. Items already in stock will ship within 1 week. Please allow the time noted in the product details for the completion estimate and also allow 4-12 days shipping time for international shipping and 1-2 days for areas within Lebanon.

Where do you ship to and at what cost?

We Ship to everywhere within Lebanon and The Whole World! Our main courier is Aramex. www.aramex.com. One of the best reliable and affordable couriers! You may track your orders online and guarantee to get your order in the fastest time possible.

If you wish to ship through another courier, please let us know and we will try to accommodate. We can ship through UPS, Fedex or DHL, however shipping rates through these services may be a little higher and we will let you know after item is ready to ship.

Please note that these costs below do not include customs charges imposed by individual countries. Please understand that Belly Button Couture cannot be responsible for additional customs or taxes costs incurred.

Shipping to Lebanon:

(1-3 business days delivery for all areas in Lebanon)

Weight

Cost (US dollars)

0-5kg

10$

6-10kg

15$

11-20kg

30$

21 - 35kg

55$

Orders above 35kg will be charged 3$ for every extra 1 kg.

Customers within Lebanon may wish to pass by the showroom in Ramlit el Baida to pick up their order to avoid shipping costs once their order has been finalized. For this, please contact us at bellybuttonmaternity@gmail.com.

Shipping to the Rest of the World:

(4-7 business days delivery to most international countries)

International Shipping Rates vary according to destination country and weight of order. Kindly note the information below.

ZONE 1: Middle East and Gulf

Weight

Cost (US dollars)

0-1 kg

$25

Every additional ½ kg

$ 6

Countries Include:

Bahrain, Cyprus, Egypt, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Syria, UAE

ZONE 2: Europe, Canada, China, Japan, India, Iran and USA

Weight

Cost (US dollars)

0-1 kg

$31

Every additional ½ kg

$11

Countries include:

  • FINLAND
  • PALESTINE
  • ENGLAND / TRANS
  • FRANCE
  • PHILIPPINES
  • ENGLAND / VAN
  • GREECE
  • POLAND
  • Germany
  • GUERNSEY
  • PORTUGAL
  • Hong Kong
  • Iceland
  • SRI LANKA
  • India
  • INDONESIA
  • SWEDEN
  • JAPAN
  • IRAN
  • SWITZERLAND
  • KOREA SOUTH
  • IRELAND
  • THAILAND
  • LIECHTENSTEIN
  • ITALY
  • UNITED STATES
  • LONDON CITY
  • JERSEY
  • Wales
  • LUXEMBOURG
  • MALAYSIA
  • YEMEN
  • MACAU
  • MALDIVES
  • AUSTRALIA
  • NY City
  • MALTA
  • AUSTRIA
  • Paris
  • MONACO
  • BELGIUM
  • SAN MARINO
  • MONTREAL CITY
  • BRUNEI
  • SCOTLAND
  • Morocco
  • Canada
  • SINGAPORE
  • NEPAL
  • CHANNEL ISLANDS
  • SPAIN
  • Netherlands
  • CHINA
  • SUDAN
  • NORTHERN IRELAND
  • CZECH REPUBLIC
  • Taiwan
  • NORWAY
  • DENMARK
  • Turkey
  • PAKISTAN
  • ENGLAND / LYNX
  • VATICAN CITY

ZONE 3: Africa, South America, Iraq, and other countries

Weight

Cost (US dollars)

0-1 kg

$55

Every additional ½ kg

$15


  • AFGHANISTAN
  • ETHIOPIA
  • NEW ZEALAND
  • ALBANIA
  • FAROE IS
  • NICARAGUA
  • ALGERIA
  • FIJI
  • NIGER
  • AMERICAN SAMOA
  • FRENCH GUIANA
  • NIGERIA
  • ANDORRA
  • FRENCH POLYNESIA
  • NORTHERN MARIANA
  • ANGOLA
  • GABON
  • PALAU
  • ANGUILLA
  • GAMBIA
  • PANAMA
  • ANTIGUA
  • GEORGIA
  • PAPUA NEW GUINEA
  • ARGENTINA
  • GHANA
  • PARAGUAY
  • ARMENIA
  • GIBRALTAR
  • PERU
  • ARUBA
  • GREENLAND
  • PITCAIRN IS
  • AZERBAIJAN
  • GRENADA
  • PUERTO RICO
  • AZORES
  • GUADELOUPE
  • REUNION IS
  • BAHAMAS
  • GUAM
  • ROMANIA
  • BANGLADESH
  • GUATEMALA
  • RUSSIA
  • BARBADOS
  • GUINEA
  • RWANDA
  • BARBUDA
  • GUINEA BISSAU
  • SAMOA
  • BELARUS
  • GUYANA
  • SENEGAL
  • BELIZE
  • HAITI
  • SERBIA & MONT
  • BENIN
  • HONDURAS
  • SEYCHELLES
  • BERMUDA
  • HUNGARY
  • SIERRA LEONE
  • BOLIVIA
  • IRAQ
  • SLOVAKIA
  • BOSNIA & HERZEG.
  • ISLE OF MAN
  • SLOVENIA
  • BOTSWANA
  • IVORY COAST
  • SOLOMON IS
  • BRAZIL
  • JAMAICA
  • SOUTH AFRICA
  • BULGARIA
  • KAZAKHSTAN
  • ST KITTS & NEVIS
  • BURKINA FASO
  • KENYA
  • ST LUCIA
  • BURUNDI
  • KIRIBATI
  • ST VINCENT & GREN
  • CAMBODIA
  • KYRGYZSTAN
  • SURINAME
  • CAMEROON
  • LAOS
  • SWAZILAND
  • CANARY IS
  • LATVIA
  • TAJIKISTAN
  • CAPE VERDE
  • LESOTHO
  • TANZANIA
  • CAYMAN IS
  • LIBERIA
  • TOGO
  • CENTRAL AFRICAN
  • LIBYA
  • TONGA
  • CHAD
  • LITHUANIA
  • TRINIDAD & TOBAGO
  • CHILE
  • MACEDONIA
  • TUNISIA
  • CHRISTMAS IS
  • MADAGASCAR
  • TURKMENISTAN
  • COCOS KEELING IS
  • MADEIRA IS
  • TURKS & CAICOS IS
  • COLOMBIA
  • MALAWI
  • TUVALU
  • COMOROS
  • MALI
  • UGANDA
  • CONGO
  • MARTINIQUE
  • UKRAINE
  • COOK IS
  • MAURITANIA
  • URUGUAY
  • COSTA RICA
  • MAURITIUS
  • UZBEKISTAN
  • CROATIA
  • MAYOTTE
  • VANUATU
  • DEM REP CONGO
  • MEXICO
  • VENEZUELA
  • DJIBOUTI
  • MOLDOVA
  • VIETNAM
  • DOMINICA
  • MONTSERRAT
  • VIRGIN ISLANDS, BRT
  • DOMINICAN REP.
  • MOZAMBIQUE
  • VIRGIN ISLANDS, U.S.
  • ECUADOR
  • MYANMAR
  • WALLIS & FUTUNA IS
  • EL SALVADOR
  • NAMIBIA
  • YUGOSLAVIA
  • EQUATORIAL GUINEA
  • NAURU
  • ZAMBIA
  • ERITREA
  • NETHERLANDS ANT
  • ZIMBABWE
  • ESTONIA
  • NEW CALEDONIA

Who photographs for Belly Button Couture? I’m interested in having a professional family photo shoot for my kids.

We worked with several talented photographers throughout the years. Here are a few we suggest for memorable photos:

Rita Assy from Mom in Love Photography: www.MominLovePhotography.com

Nathalie Zeidan: www.nathaliezeidan.com


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